Free shipping when you spend $100 or more!

FAQ's


What wax do you use?
We use 100% Pure Soy Wax for all our candles and it is the highest quality pure soy wax available on the market.
 
Are any of your products tested on animals?
No. None of our products are tested on animals.
 
How long will it take to receive my order?
With every order placed we make it from scratch, therefore, we say to allow us up to 1 week to make, package and post your order. We do our best to get it out as soon as possible because we know waiting for our luxury products can be difficult. 
 
Do you ship overseas?
Unfortunately, not at this stage. We would love to grow into the international market so when we do we will let you know, otherwise our products are currently only available in Australia. 
 
Are the candle jars re-usable?
Yes they sure are! Our gorgeous candle jars are perfect to re-use around your home either as trinket jars, jewellery storage, even in the kitchen or office. All you have to do is wash out the remainder of the wax left in the jar and remove the wick and you're ready to go. It is the perfect décor piece. 
 
How much is postage?
Our Standard Postage rate is $10.00 and our Express Postage rate is $15.00. All orders placed over $100.00 will receive free shipping. We have also launched $5.00 local delivery for everyone that lives within a 5km radius. 
My candle has what looks like water droplets on the surface, what is that?
This is called sweating! Candle wax can be very sensitives to certain types of fragrances and temperature.
Therefore, there are a couple of fragrances that no matter what they will always cause the candles to sweat a little and the same result comes from moving/ storing a candle in an area where the temperature can transition from hot to cold. Just remember there is nothing wrong with the candle and this in no way effects the burn or the quality of your candle.
If you experience this, just gently dab the top of the candle with a tissue to absorb any extra moisture and you can proceed lighting your candle as normal.