- Lighting Your Wick -

It may take a couple of goes lighting your wood wick candle. Ensure the whole wick is alight before moving the light, this may take up to 10 seconds.

- Burn Time - 

To prevent Tunneling and create a memory, the first time you light you soy candle let the wax melt all the way to the edges of the glass. Never burn for more than 4 hours at a time.

- Trim Wick Before Every Use - 

Always trim the wick before relighting. Trimming the wick will help your candle stay alight, burn evenly and longer. Trim by cutting the charcoal off with your wick trimmers. It's important to do this before each burn as the charcoal can cause candles to go out..

- Avoid Draughts - 

Candles burn best in still air but if you can't avoid draughts, turn the candle periodically to avoid uneven burning and possible candle collapse. A candle in a draught may also start to smoke.

- Candle Storage - 

Candles are sensitive to temperature and light. Fragrances with a vanilla content may yellow if exposed to sunlight or fluorescent light, this is normal and does not affect the burning of the candle. Store your candles in an upright position.

- Putting Candles Out -

It is always best to use a candle dipper or a candle snuffer rather than blowing out to prevent wicks from drifting off centre and to avoid wax splash. This will help to maximise the candles burn time.

- Keep the Burn Pool Clean -

If you get any black at the rim of your glass simply wipe it away with a damp cloth, this may be a sign that your wick is too long.